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Shipping & Returns

  1. Important Shipping Information
  2. International Orders
  3. Shipping Method
  4. Returns

Q: Important Shipping Information

All orders require one full business day to be processed.

All Next Day, 2nd Day and 3rd Day orders are high priority and will be shipped ASAP.

Q: International Orders

Shipping estimates do NOT include customs and duties fees and taxes. Purchaser is responsible for paying any fees required by their government to receive package(s) from the United States.

Q: Shipping Method

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We primarily ship through UPS and USPS. We will, at our discretion, choose the best method of delivering your order to you.

If you have a preference, or would like to use your own UPS account, please include this information in the Additional Comments box when checking out.

Q: Returns

If Purchaser determines in its good faith judgment that all or any part of a shipment contains defective goods and notifies the Company of such determination within two weeks of the receipt of the product, the Purchaser shall be obligated to return such goods to ColorToner.com within 30 days and ColorToner.com may, in its sole discretion, if it determines the goods are defective, replace the goods, repair the goods, or issue a refund. No returns will be accepted without a copy of an Original Invoice Number, Invoice Date and RMA Number. All returns are subject to ColorToner.com guarantees.

The cost of returning all rejected goods will be the obligation of the Purchaser. If ColorToner.com replaces or makes conforming any rightfully rejected goods, the cost of shipping the new or conforming goods shall be paid by ColorToner.com. Non-defective items that are returned must be in re-saleable condition and if accepted a 20% restocking fee will apply. All returns must have a Return Merchandise Authorization Number (RMA) or shipment will be denied by ColorToner.com.

For more information, feel free to Contact Us.


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